Booking Policy
1. General
These Booking Terms & Conditions apply to all classes, private sessions, workshops, and services provided by Pilates By Nicola Parker (“the Studio”). By making a booking, clients agree to these terms.
2. Bookings
-
All classes and appointments must be booked in advance through the Studio’s booking system, website, email, or other approved communication channels.
-
Bookings are subject to availability.
-
Clients are responsible for ensuring that the information provided during booking is accurate and up to date.
3. Payments
-
Payment must be made prior to the commencement of each course.
-
Prices for classes, memberships, and packages are listed on the Studio’s website or booking platform and may be updated from time to time.
-
Unpaid bookings may be cancelled by the Studio.
4. Cancellation Policy
There is no refund for courses cancelled. For classes that are missed due to special circumstances, there may be opportunities to take those classes on an alternative day or at a later date.
5. Health & Fitness
-
Clients confirm that they are physically fit to participate in Pilates activities.
-
Any injuries, medical conditions, pregnancies, or health concerns must be disclosed to the instructor prior to participation.
-
Participation is at the client’s own risk.
6. Liability
-
The Studio is not liable for injuries, losses, or damages resulting from participation in classes or use of the Studio facilities, except where required by law.
-
Clients are responsible for their own personal belongings.
7. Memberships & Packages
-
Class packages and memberships are non-transferable unless otherwise agreed in writing.
-
Expiry dates apply where stated at the time of purchase.
-
Unused sessions are non-refundable unless required by applicable law.
8. Studio Changes & Cancellations
-
The Studio reserves the right to change instructors, schedules, class formats, or substitute services when necessary.
-
The Studio may cancel classes due to insufficient attendance, instructor illness, or unforeseen circumstances.
9. Code of Conduct
Clients are expected to behave respectfully toward instructors, staff, and other participants. The Studio reserves the right to refuse service or terminate participation in cases of inappropriate behaviour.
10. Privacy
Personal information collected during bookings will be handled in accordance with applicable data protection laws and the Studio’s Privacy Policy.
11. Governing Law
These Terms & Conditions shall be governed by the laws of Bulle Canton Fribourg.
12. Contact Information
Pilates By Nicola Parker
Rue du Bourgo, 14
Info@pilatesbynicolaparker.com
076 646 9081
Website: PilatesByNicolaParker.com
